Samsung Washer Error Code ND: A Troubleshooting Checklist

First: What Does ND Mean?

ND means the washer is not draining water properly within the required time.
To prevent flooding or motor damage, the washer stops the cycle when drainage fails.

This error appears on washing machines made by Samsung.

Quick Fix Checklist (Start Here)

☐ 1. Pause the Washer

Stop the cycle as soon as the ND code appears.

☐ 2. Check for Standing Water

• Is water still inside the drum?

• Does the washer stop before spinning?

This confirms a drainage problem.

Drain System Checklist

☐ 3. Inspect the Drain Hose

Look for:

• Kinks or bends

• Crushed sections behind the washer

• Hose pushed too far into the drain pipe

Fix: Straighten the hose and ensure proper installation height.

☐ 4. Clean the Drain Filter

This is the most common fix.

Steps:

1. Turn off and unplug the washer

2. Open the lower front access panel

3. Place a towel and shallow container underneath

4. Unscrew and remove the drain filter

5. Remove lint, coins, or debris

6. Rinse the filter and reinstall

☐ 5. Check the Drain Pump Area

While the filter is out:

• Look inside for small objects

• Ensure the pump impeller moves freely

Blockages here will trigger the ND error.

Restart Checklist

☐ 6. Reset the Washer

• Plug the washer back in

• Run a spin-only or drain cycle

If water drains properly, the issue is resolved.

If ND Error Keeps Coming Back

Proceed only if the steps above fail.

☐ 7. Drain Pump Failure (Advanced)

Signs include:

• Humming sound with no draining

• No sound at all from the pump

This usually requires pump replacement.

☐ 8. Control Board or Wiring Issue (Rare)

If the pump is functional but not receiving power, a wiring or board issue may exist.

Professional service is recommended.

When to Call a Technician

Call for service if:

• The washer will not drain at all

• ND error appears repeatedly

• You smell burning or hear loud electrical noises

Prevention Checklist (Save This)

• ☐ Clean the drain filter every 1–2 months

• ☐ Check pockets before washing

• ☐ Avoid overloading the washer

• ☐ Ensure the drain hose is installed correctly

One-Page Summary

• Error Code: ND

• Problem: Washer not draining

• Most common cause: Clogged drain filter

• Fix difficulty: Easy to moderate

• DIY friendly: Yes

Samsung washer error code ND is usually caused by simple blockages and can often be fixed at home in minutes. Regular filter cleaning prevents most drainage issues.